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  1. Services
  2. Certification
  3. ISO 9001 Quality Management

ISO 9001 Certification - Quality Management

ISO 9001 certification is the globally recognized benchmark for quality management systems (QMS). Whether you’re looking to enhance customer satisfaction, improve operational efficiency, or gain a competitive edge in your market, ISO 9001 provides the framework to help your organization succeed. At Kiwa, we guide you through every step of the certification journey, ensuring your processes meet the highest quality standards while driving continuous improvement. Partner with us to build trust, demonstrate your commitment to quality, and unlock new opportunities for growth.

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What is 9001?

ISO 9001 is relevant to any organization of any size or sector, providing products or services: whatever your organization, if you want to put customers first, improve your processes and take advantage of business opportunities, you can benefit from ISO 9001 certification.

The international standard ISO 9001 sets out the requirements for a quality management system. This helps you show your customers that their processes meet international standards, and demonstrates your commitment to continuous improvement.

ISO 9001 focuses on customer needs, quality and continuous development. By improving processes and performance, your organization can better meet the needs of your customers and fulfil its requirements as a supplier. This opens up new business opportunities and strengthens competitiveness, ultimately leading to increased profit.

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  • ISO 22301 Business continuity management systems
We now have more insight into our procedures and, now that everything is properly recorded, these are easier to transfer within the organization. I think that this will allow us to improve our services even further, which naturally leads to more quality and stability for the people we help.
Ingrid Meulenbelt - Policy Officer @ Beschermde Wieg

Why ISO 9001?

ISO 9001 focuses on customer needs, quality and continuous development. By improving processes and performance, your organization can better meet the needs of your customers and fulfil its requirements as a supplier. This opens up new business opportunities and strengthens competitiveness, ultimately leading to increased profit.

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Exceed customer’s expectations

ISO 9001:2015, the globally recognized standard for quality management systems, provides a solid foundation for organizations to not only meet customer expectations but exceed them. By adhering to the principles and guidelines of ISO 9001, businesses can develop a customer-centric approach that results in higher satisfaction and loyalty.

ISO 9001 Benefits

ISO 9001:2015, the globally recognized standard for quality management systems, provides a solid foundation for organizations to not only meet customer expectations but exceed them. By adhering to the principles and guidelines of ISO 9001, businesses can develop a customer-centric approach that results in higher satisfaction and loyalty.

The certification process with Kiwa

  • 1

    Initial inquiry and consultation

    Contact Kiwa to discuss your interest in ISO 9001 certification. During this consultation, Kiwa will gather information about your organization and its needs. 

  • 2

    Proposal and agreement

    Based on the initial consultation, Kiwa will provide a tailored proposal outlining the scope, timeline, and costs involved in the certification process. Once you agree to the proposal, the certification process begins.

  • 3

    Pre-audit

    Kiwa offers an optional pre-audit to identify any gaps in your QMS and provide recommendations for improvement before the formal audit.

  • 4

    Stage 1 audit

    The Stage 1 audit involves a review of your documentation and readiness for the full audit. Kiwa’s auditors will assess whether your QMS meets the basic requirements of ISO 9001. 

  • 5

    Stage 2 audit

    The Stage 2 audit is an in-depth evaluation of your QMS implementation. Kiwa’s auditors will visit your premises, review processes, and interview staff to ensure compliance with ISO 9001 standards. 

  • 6

    Certification decision

    After the successful completion of the audits, Kiwa’s certification committee will review the findings and make a certification decision. If your QMS meets the requirements, you will obtain an ISO 9001 certificate. 

  • ⟳

    Surveillance audits

    Post-certification, Kiwa conducts regular surveillance audits to ensure ongoing compliance and continuous improvement of your QMS. 

Related articles

  • ISO 9001: Why choose Kiwa as your certification partner

    Selecting the right ISO certification partner is crucial, and Kiwa stands out as a notable option for ISO 9001 certification. Here’s why.

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  • How to transfer your ISO 9001 certificate to Kiwa

    If you're considering transferring your ISO 9001 certificate, this article will walk you through the process, costs, and benefits of making the switch. Ensuring you of a smooth transition to Kiwa.

    Read more
  • ISO 9001 Certification Simplified – Multiple Standards, One Certificate with Kiwa

    Achieve ISO 9001 certification with Kiwa and streamline your quality management system (QMS). Benefit from our expertise, one-stop-shop services, and tailored certification solutions.

    Read more

How to transfer your ISO 9001 certificate to Kiwa

When you choose Kiwa, you're not only transferring an ISO certificate; you're partnering with a team committed to help you achieve excellence in QMS certification.

Transfer your certificate now!

Frequently Asked Questions

  • What is ISO 9001?

    ISO 9001 is an internationally recognized standard for Quality Management Systems (QMS). It helps organizations ensure they meet customer needs and regulatory requirements while improving overall efficiency. Based on the 7 quality management principles—including customer focus, leadership, and continual improvement—ISO 9001 provides a framework for consistent quality across all processes. Learn more about the 7 principles here.

  • Benefits of ISO 9001 Certification – How Can It Improve my organization?

    ISO 9001 certification enhances your organization by improving process efficiency, customer satisfaction, and compliance with regulations. With a well-implemented Quality Management System (QMS), your business can reduce operational costs, increase productivity, and build trust with clients. Additionally ISO certification can also provide a competitive edge, helping you attract more customers and partners by demonstrating your commitment to quality.

    Read more about the benefits of ISO 9001 certification.

  • How Much Does It Cost?

    The cost of ISO 9001 certification varies based on factors such as the size of your organization, the complexity of your processes, and your current level of compliance. Costs may include an initial audit, implementation support, and ongoing assessments. To obtain an accurate estimate, it’s best to consult with an ISO certification body like Kiwa, which can tailor its services to your specific needs.

  • How Fast Can I Get My Certificate?

    The time it takes to achieve ISO 9001 certification depends on your organization’s readiness and the complexity of your systems. For a business with a robust Quality Management System (QMS) already in place, certification may take between 3 to 6 months. If you a're starting from scratch, it may take longer due to the necessary adjustments and internal audits. Kiwa offers guidance to help streamline the process.

We create trust

We are Kiwa. With our certification, inspection, testing, training and technical assistance services, we create trust in our customers' products, services, processes, (management) systems and employees.

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