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Health, Wellness and Hospitality

The health, wellness, and hospitality industries are at the heart of global well-being and economic growth, impacting everyday life worldwide. As awareness of health, safety and wellbeing rises, organizations face growing expectations to demonstrate commitment and adherence to internationally accepted standards and requirements. Kiwa supports these demands with tailored, independent auditing, verification, and certification solutions that helps organizations create safe and sustainable environments, enhancing reputation and trust in an increasingly complex global market.

Industry specific auditing and certifications solutions 

Kiwa helps organizations achieve compliance with key standards such as ISO 45001:2018 for occupational health and safety and ISO 45003:2021 for managing psychosocial risks, addressing broad health, safety, and well-being requirements. Complementing these, we offer ISO 9001:2015 (Quality Management System) , which establishes robust quality management principles, ISO 14001:2015 (Environmental Management Systems), providing a comprehensive framework for managing and reducing environmental impacts, and ISO 50001:2018 (Energy Management Systems), which supports continual improvement in energy management and efficiency. These core activities empower organizations to seamlessly integrate quality, safety, sustainability, and energy efficiency throughout their operations.

Digitalization and sustainability solutions

Digitalization and sustainability are transforming the industry, enabling safer, more responsible travel and tourism. Kiwa supports your journey by covering ISO 27001:2022 (Information Security) and ISO 27701:2019 (Privacy Information management Systems), along with relevant digital security standards for IT, privacy, and guest data protection.

We help organizations drive responsible digital innovation by demonstrating compliance with ISO 42001:2021 (Artificial Intelligence). We promote eco-conscious operations with ISO 14001:2015 for environmental management, ISO 14064:2018 and ISO 14068:2023 for greenhouse gas management and carbon neutrality. By implementing these standards, your business advances inclusivity, resilience, and lasting value, strengthening your reputation while creating positive experiences across destinations and communities.

So why Kiwa?

Kiwa truly values the merit of technical leadership to drive not only the Testing, Inspection and Certification (TIC) industry forward, but the industries of our clients also. As a result, we are involved in a number of technical committees in order to steer the direction of industries, and ensure that our customers' voices are heard. 

Whitepaper: The Revised ISO 9001 Explained

A revision of ISO 9001 is underway. The upcoming version introduces notable updates, including new requirements, revised or removed elements, updated terminology, and structural improvements.

This whitepaper provides a clear, business oriented overview of the most impactful changes, explaining their practical implications to help Quality Managers ensure a smooth and efficient transition to the new standard.

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Contact Us

Would you like to know more about our services in the field of Business Assurance? Please contact us using the form below.